1. Introduction
Crevio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WordPress content automation platform (the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account
- WordPress Site Credentials: WordPress site URLs, application passwords, and API credentials necessary to connect and manage your WordPress sites
- Content Data: Posts, articles, and other content you create or generate through our Service
- Profile Information: Any additional information you choose to provide in your user profile
2.2 Automatically Collected Information
- Usage Data: Information about how you access and use our Service, including IP address, browser type, device information, and pages visited
- Log Data: Server logs, including timestamps, request details, and error information
- Cookies and Tracking Technologies: See our Cookies Policy for detailed information
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process and manage your WordPress content automation requests
- Authenticate and manage your account and site connections
- Send you service-related notifications and updates
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns to improve our Service
- Detect, prevent, and address technical issues and security threats
- Comply with legal obligations and enforce our Terms of Service
4. Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Secure authentication and access controls
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our Service, subject to confidentiality agreements
- WordPress Sites: Your content and data are transmitted to your connected WordPress sites as necessary to provide the Service
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with any merger, sale, or acquisition of our business
- With Your Consent: When you have explicitly authorized us to share your information
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal and operational requirements
- Data Portability: Request a copy of your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications (service-related communications may still be sent)
- Account Deletion: Delete your account at any time through your account settings
To exercise these rights, please contact us at the email address provided in the "Contact Us" section below.
7. Data Retention
We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@crevio.ai
- Service: Crevio